Legal

Privacy Policy

Effective date:  · Wealthy Wise Technologies, LLC

1. Overview

Wealthy Wise Technologies, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform at wealthywisetech.com (the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly

  • Account registration details: name, email address, and password
  • Professional information for Advisor accounts: license numbers, firm affiliation
  • Payment and billing information (processed securely through Stripe)
  • Financial planning inputs you enter into our tools (retirement figures, income data, etc.)
  • Communications you send to us via support or contact forms

Information Collected Automatically

  • Log data: IP address, browser type, pages visited, time and date of visits
  • Device information: hardware model, operating system, unique device identifiers
  • Usage data: features accessed, tools used, session duration
  • Cookies and similar tracking technologies (see Section 8)

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process transactions and send related information, including purchase confirmations
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to comments, questions, and requests for customer service
  • Monitor and analyze usage patterns to improve the Service
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations
  • Send marketing communications (with your consent, where required by law)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We share information with trusted third-party vendors who assist us in operating the Service (e.g., Stripe for payment processing, cloud hosting providers). These parties are contractually obligated to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your personal and financial information, including encryption in transit (TLS/HTTPS), secure password hashing, and access controls limiting who can view your data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the secrecy of your account credentials.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you close your account, we will retain your data for up to 30 days to allow for data export requests, after which it will be deleted or anonymized, except where retention is required by law (e.g., financial records, tax compliance).

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data, subject to legal obligations
  • Portability: Request a machine-readable export of your data
  • Opt-out: Unsubscribe from marketing emails at any time via the unsubscribe link

To exercise any of these rights, contact us at legal@wealthywisetech.com. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

  • Essential cookies: Required for the Service to function (authentication sessions, security)
  • Analytics cookies: Help us understand how users interact with the Service
  • Preference cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Service may not function properly.

9. Financial Data

Our platform processes sensitive financial planning data that you voluntarily enter into our tools (such as income figures, retirement account balances, and Social Security estimates). This data is:

  • Used solely to power the planning tools and generate results for your use
  • Never sold to third parties or used for advertising purposes
  • Stored with encryption at rest and in transit
  • Accessible only to you and authorized personnel for support purposes

Payment card information is processed exclusively by Stripe and is never stored on our servers.

10. Third-Party Services

Our Service integrates with the following third-party services, each governed by their own privacy policies:

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

11. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at legal@wealthywisetech.com and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. For material changes, we will provide notice via email or a prominent notice on the Service at least 14 days before the change takes effect.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Wealthy Wise Technologies, LLC

Email: legal@wealthywisetech.com

Website: wealthywisetech.com