Privacy Policy
Effective date: · Wealthy Wise Technologies, LLC
1. Overview
Wealthy Wise Technologies, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform at wealthywisetech.com (the "Service").
By using the Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Account registration details: name, email address, and password
- Professional information for Advisor accounts: license numbers, firm affiliation
- Payment and billing information (processed securely through Stripe)
- Financial planning inputs you enter into our tools (retirement figures, income data, etc.)
- Communications you send to us via support or contact forms
Information Collected Automatically
- Log data: IP address, browser type, pages visited, time and date of visits
- Device information: hardware model, operating system, unique device identifiers
- Usage data: features accessed, tools used, session duration
- Cookies and similar tracking technologies (see Section 8)
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions and send related information, including purchase confirmations
- Send administrative information, such as updates, security alerts, and support messages
- Respond to comments, questions, and requests for customer service
- Monitor and analyze usage patterns to improve the Service
- Detect, prevent, and address technical issues and fraudulent activity
- Comply with legal obligations
- Send marketing communications (with your consent, where required by law)
5. Data Security
We implement industry-standard security measures to protect your personal and financial information, including encryption in transit (TLS/HTTPS), secure password hashing, and access controls limiting who can view your data.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the secrecy of your account credentials.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. If you close your account, we will retain your data for up to 30 days to allow for data export requests, after which it will be deleted or anonymized, except where retention is required by law (e.g., financial records, tax compliance).
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal obligations
- Portability: Request a machine-readable export of your data
- Opt-out: Unsubscribe from marketing emails at any time via the unsubscribe link
To exercise any of these rights, contact us at legal@wealthywisetech.com. We will respond within 30 days.
9. Financial Data
Our platform processes sensitive financial planning data that you voluntarily enter into our tools (such as income figures, retirement account balances, and Social Security estimates). This data is:
- Used solely to power the planning tools and generate results for your use
- Never sold to third parties or used for advertising purposes
- Stored with encryption at rest and in transit
- Accessible only to you and authorized personnel for support purposes
Payment card information is processed exclusively by Stripe and is never stored on our servers.
10. Third-Party Services
Our Service integrates with the following third-party services, each governed by their own privacy policies:
- Stripe — Payment processing. Stripe Privacy Policy
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
11. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at legal@wealthywisetech.com and we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. For material changes, we will provide notice via email or a prominent notice on the Service at least 14 days before the change takes effect.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: